Returns and Exchanges
Digital downloads are only refundable if they have not been dowloaded. If there is an issue with the file, please contact us and we will make it right.
Please note that there is a no refund policy in effect for digital sales of instantly downloaded designs, unless an agreement is made between buyer and Dezartisan immediately after purchase.
Dezartisan accepts PayPal and all major credit cards.
If you are paying by PayPal through your checking account, the item you purchased will not be available for download or created (custom) until payment has been marked complete. This may take as much as 3 to 5 business days, according to Paypal.
All of our digital items are an instant download through our website or by email sent to the customer after purchase is completed and payment is cleared.